Cookie Policy
Last updated: 9 March 2025
1. Who we are
The operator of this website and the party responsible for the use of cookies and similar technologies described in this policy is:
Valtoranshol
1/185 Macquarie St, Sydney NSW 2000, Australia
Email: touch@valtoranshol.world
Phone: +61 2 9221 1622
For more information on how we process your personal data, please see our Privacy Policy.
2. What are cookies and similar technologies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the site operator. We may also use similar technologies such as local storage, session storage, or pixel tags where relevant.
Cookies can be “first-party” (set by us) or “third-party” (set by a different domain, such as an analytics or advertising provider). They can also be “session” cookies (deleted when you close your browser) or “persistent” cookies (they remain for a set period or until you delete them).
3. Why we use cookies
We use cookies and similar technologies for the following purposes:
- Strictly necessary: Required for the website to function (e.g. load balancing, security, remembering your cookie preferences). These cannot be disabled if you want to use the site.
- Analytics: To understand how visitors use our website (e.g. pages viewed, time spent, traffic sources) so we can improve our content and user experience. Data is typically aggregated and may be shared with analytics service providers.
- Marketing: To deliver relevant content or ads (including on other sites), to measure the effectiveness of campaigns, and to limit how often you see the same message. These may involve third-party cookies.
4. Categories of cookies we use
4.1 Strictly necessary cookies
These cookies are essential for the website to operate. They enable core functionality such as security, network management, and storage of your cookie consent choices. You cannot opt out of these cookies without affecting how the site works. We do not need your consent for strictly necessary cookies under applicable law, but we still inform you about them.
Examples: Cookie consent banner state (e.g. “cookie_consent”), session identifier, load-balancing or security tokens. Retention: as needed (e.g. session or up to 12 months for consent preference).
4.2 Analytics cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information in an aggregated form. They allow us to improve the site structure, content, and performance. We use them only where we have your consent or where permitted by law (e.g. in some jurisdictions, analytics may be based on legitimate interests if they are non-intrusive).
Examples: Page views, visit duration, bounce rate, device type. Data may be processed by analytics providers. Retention: typically between 14 and 26 months depending on the tool and configuration.
4.3 Marketing cookies
These cookies may be used to build a profile of your interests, to show you relevant advertisements on this site or on other sites, and to measure the effectiveness of advertising. They are only placed if you have given your consent.
Examples: Retargeting, conversion tracking, interest-based advertising. Third-party providers may set their own cookies. Retention: as defined by the respective provider (often up to 12–24 months).
5. Legal basis and consent
Where required by law (including in the European Economic Area under the ePrivacy Directive and GDPR):
- Strictly necessary cookies are used on the basis of our legitimate interests or legal obligation to provide a secure and functional website.
- Analytics and marketing cookies are used only with your consent. You can give or withdraw consent via our cookie banner (“Accept all”, “Reject”, or “Cookie settings” to toggle analytics and marketing).
Your consent choices are stored so we can honour them on future visits. You can change your preferences at any time by revisiting the cookie settings (e.g. via a link in the footer or by clearing cookies and reloading the page to see the banner again).
6. Retention of cookie data
Cookie retention varies by type and purpose:
- Session cookies: deleted when you close your browser.
- Consent and preference cookies: typically up to 12 months so we can remember your choices.
- Analytics cookies: as stated in section 4.2 (often 14–26 months).
- Marketing cookies: as stated in section 4.3 (often 12–24 months).
After the retention period, the data is deleted or anonymised.
7. Third-party cookies and international transfers
Some cookies are set by third-party services we use (e.g. analytics, advertising). Those third parties have their own privacy and cookie policies. Where they process personal data on our behalf, we enter into data processing agreements as required by law. If those providers are located outside your country (e.g. outside the EEA or Australia), transfers may be subject to appropriate safeguards (e.g. standard contractual clauses) as described in our Privacy Policy.
8. How to control or delete cookies
You can control cookies in the following ways:
- Our cookie banner: Use “Accept all”, “Reject”, or “Cookie settings” to enable or disable analytics and marketing cookies. Strictly necessary cookies remain active.
- Browser settings: Most browsers allow you to block or delete cookies via their settings. Note that blocking all cookies may affect the functionality of our and other websites. You can usually find these options under “Privacy”, “Security”, or “Cookies” in your browser.
- Opt-out tools: For certain advertising cookies, you may use industry opt-out tools (e.g. Your Online Choices in the EU, or similar tools in your region) where available.
9. Your rights
In addition to controlling cookies as above, you have the rights set out in our Privacy Policy in relation to any personal data processed via cookies (e.g. access, rectification, erasure, restriction, objection, data portability, withdrawal of consent, and the right to lodge a complaint with a supervisory authority).
10. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated version on this page and indicate the date of the last update. Where necessary, we will ask for your consent again for any new or changed use of cookies.